Privacy

Privacy Policy

Last Updated: March 11, 2026

1. Information We Collect

We collect several categories of information depending on how the platform is used.

Account Information

  • Name
  • Professional credentials
  • Organization or medical practice
  • Email address
  • Login authentication information
  • Role within the organization

Clinical Case Information

Authorized users may submit case information including:

  • Patient demographic data
  • Clinical symptoms and diagnostic indicators
  • Spinal pathology descriptions
  • Dermatomal symptom mapping
  • Radiological imaging such as MRI or CT scans
  • Surgical planning notes

This information may contain Protected Health Information (PHI) when entered by healthcare professionals.

Technical and Usage Data

We automatically collect limited technical information including:

  • IP address
  • Browser type
  • Device information
  • Log data
  • Session activity
  • Platform performance metrics

This information helps maintain system security and improve platform performance.

2. How We Use Information

We use collected information for the following purposes:

  • Operating and maintaining the Vertegrity platform
  • Processing and analyzing clinical case data
  • Generating surgical planning recommendations
  • Authenticating and managing user accounts
  • Improving system performance and reliability
  • Monitoring security and preventing unauthorized access
  • Complying with legal or regulatory obligations

Clinical case information is processed only for the purpose of providing decision-support tools to authorized medical professionals.

3. HIPAA and Medical Data Considerations

Vertegrity.ai is designed to support healthcare workflows and may process health-related information.

When Protected Health Information (PHI) is submitted to the platform:

  • Access is restricted to authorized users
  • Data is protected through encryption and secure storage
  • Administrative, technical, and physical safeguards are implemented
  • Access logging and monitoring are used to detect unauthorized activity

Healthcare organizations using Vertegrity may enter into Business Associate Agreements (BAA) where required.

Vertegrity does not replace medical judgment and does not provide medical diagnosis or treatment recommendations.

4. Data Storage and Security

We implement industry-standard security practices, including:

  • Encryption in transit (TLS)
  • Encryption at rest where applicable
  • Access controls and authentication mechanisms
  • Role-based authorization
  • Security monitoring and audit logging
  • Infrastructure security best practices

While we implement strong protections, no internet-based system can be guaranteed to be completely secure.

5. Data Sharing and Disclosure

We do not sell or rent personal data or medical information.

Information may be disclosed only in the following circumstances:

Service Providers

We may use trusted infrastructure providers or technical vendors to operate the platform.

Legal Requirements

We may disclose information if required by law, subpoena, or government request.

Organizational Access

Healthcare organizations using Vertegrity may have administrative access to user accounts and case data created within their organization.

6. Data Retention

We retain data only as long as necessary to:

  • Provide services to users
  • Support healthcare workflows
  • Maintain audit records
  • Comply with legal or regulatory requirements

Healthcare organizations may request deletion of data subject to legal retention obligations.

7. User Responsibilities

Healthcare professionals using the platform are responsible for:

  • Ensuring appropriate authorization before submitting patient data
  • Complying with HIPAA and other applicable privacy regulations
  • Maintaining secure access credentials

8. Cookies and Tracking Technologies

Vertegrity.ai may use cookies or similar technologies to:

  • Maintain secure sessions
  • Improve platform usability
  • Analyze system performance

These technologies do not track users across unrelated websites.

9. Your Privacy Rights

Depending on your jurisdiction, you may have rights to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of personal data
  • Restrict certain processing activities

Requests may be submitted using the contact information below.

10. International Users

Vertegrity.ai services are operated primarily within the United States. Users accessing the platform from other jurisdictions acknowledge that information may be processed in the United States.

11. Children's Privacy

The Vertegrity platform is intended for use by licensed healthcare professionals and authorized organizational users. It is not directed toward children.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page and reflected in the "Last Updated" date above.

Continued use of the platform after changes constitutes acceptance of the updated policy.

13. Contact Information

For questions regarding this Privacy Policy or data protection practices, please contact:

Vertegrity.ai
Privacy Office
Email: privacy@vertegrity.ai